EDUCATION

North Shore Community College Danvers, MA

Associate of Science, Cybersecurity & Computer Networking May 2024 (pursuing)

University of Massachusetts Amherst Amherst, MA

Bachelor of Arts, Interdisciplinary Studies September 2020
Certificate, Business Information Systems

AWARDS

Edx Cognizant Skills Accelerator 2023
Udacity AWS AI/ML Engineer Challenge Scholarship, 2022 

Udacity Google Intermediate Mobile Web Challenge Scholarship, 2018

Google Street View Trusted Photographer, 2017
Google Maps Trusted Verifier, 2017

WORK EXPERIENCE

United Parcel Service West Springfield, MA

Package Handler November 2014 – Present

• Assisted package delivery driver during periods of peak volume. 

• Developed personal ergonomics and safety protocols to lift and carry in various contexts.

• Experience with customers, logistics and dynamic work environments

Outer Cape Health Services Provincetown, MA

Clinical Support Coordinator May 2017 – Aug 2018

• Acted as point of contact, reporting to the department head in a Behavioral Health coordinator role.

• Facilitated transition from handwritten to electronic medical records using eClinicalWorks.

• Coordinated across departments to design workflows and administrative processes.

The Underground Bar Provincetown, MA

Safety & Security March 2014 – May 2018

• Maintain control and accountability for personnel safety, property, and policies.

• Follow local and state mandates for the responsible sale of alcohol. 

Provincetown Board of Selectmen Provincetown, MA

Bicycle Committee March 2014 – May 2018

• Designed & developed a custom website and content delivery network and microservices utilizing Amazon Web Services limited free trial to provide services such as S3, Route53, Cloudflare, VPC.Migrated all services to Google and updated the web app using Firebase,DNS, Node.js, git, Javascript, Service workers, and manifests for a responsive  web application bikeptown.web.app/, Bikeptown.org, Biketruro.com biketruro.org

• Advocated with stakeholders in the community and government to advocate for cycling

CERTIFICATIONS
A+ Certification by CompTIA

Google IT Support Professional Certificate

Experience with AWS, Google Cloud, Node.js, Firebase, HTML, CSS, JavaScript, SEO, Response web design, VBA, Salesforce, Git, Javascript, Google Cloud, Google Search Console, Content delivery networks, CI/CD, serverless, Scripting, networking, hardware troubleshooting